The Ministry of Digital Development proposed to appoint in departments responsible for public services

Maksut Shadayev, head of the Ministry of Digital Development of the Russian Federation, proposed appointing people responsible for public services in each department and creating an appropriate institution. According to him, the number of users of the State Services application exceeded 98 million, and in August more than 35 million Russians actively used the service.

“Unfortunately, we do not always have people responsible for public services. In this sense, we do not have a customer for their reengineering and modernization. If possible, then as part of the development of the federal project on client-centricity, we need to appoint in each department a person responsible for each public service, for quality, so that we have an institution of such responsible people, ”said Mr. Shadayev at a meeting of the President of the Russian Federation with the government (quoted by TASS).

The head of the Ministry of Digital Transformation also proposed to provide the State Services with the opportunity to revoke all consents to the processing of personal data. “We would like to regulate such an opportunity so that he (a Russian.— “b”) in his personal account on the portal “Gosuslug” there was a list of all the consents that he gave, and so that he could withdraw each consent, and the organization that collected this data from him was obliged to delete this data. Here it is required to regulate this story a little legislatively, to make a register of such consents,” Maksut Shadayev said.

Daria Erozbek