Peskov urged officials to speak understandable Russian

Russian officials should speak with Russians in a simple and understandable Russian language, abandoning clericalism, said Dmitry Peskov, press secretary of the President of the Russian Federation, at the Territory of Meanings forum.

“We, officials, often sin with various clericalisms and speak the “bird language”. And when an official speaks, for example, on TV and tries to tell people something, people sometimes just get upset because of this … You must always use simple Russian, so that it is easy to retell, – leads his words Telegram channel “New Media Workshop”.

According to Peskov, it is not so much the channels for bringing information to people that are important, but the very meanings that are transmitted through them and should consolidate the whole society. Such meanings include, he added, a sense of pride in one’s country and its heroes.

At the same time, the Kremlin representative believes, the state must defend its interests and rightness before citizens, who need to be convinced that “what the state is doing is right,” as well as before other countries.

“This is a very complex process, and yet it must be done day and night,” Peskov added.

Earlier in January, the Russian Academy of National Economy and Public Administration (RANEPA) developed manual for civil servants on communication with the population, which noted, in particular, that the abundance of stereotypes and clericalism in the answers of officials to questions and complaints from people “make it difficult to understand”, “irritate the addressee with an indifferent reaction” and “turn away from dialogue”.

In one of the chapters of the manual, civil servants are urged to show empathy and follow ethics, otherwise officials are warned about the risk of conflict. In addition, the authors of the manual point to the problem of abbreviations and abbreviations, blind copying of lines from the legislation, in some cases civil servants even show dislike for the applicant, the document says.