In Russia, the repair time for PlayStation has increased
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In Russia, the repair time for the PlayStation (PS) has increased significantly, users have to wait several months until the console is repaired. About it write “Izvestia” with reference to an authorized service center (ASC).
“It all depends on the availability of spare parts. If there are no parts, then the delivery time is not determined. In general, people can wait from two months or more, ”commented a representative of the IRP company (the only PlayStation ASC in Russia) on the current situation.
A large IT distributor also confirmed a problem with the supply of spare parts. According to the interlocutor, logistics has become much more complicated. The difficulties associated with the supply of parts, also said a source close to the retailer, the newspaper writes.
According to the editor-in-chief of the Ferra.ru portal Evgeny Kharitonov, PS owners are massively faced with the marriage of gamepads. He noted that the problem is so widespread that “Sony still does not have time to produce enough controllers to cover the warranty.”
The correspondent of Izvestia also encountered a breakdown of the drift sticks in the joystick, in the ASC they refused to repair the device, explaining the decision as “non-repairable” device. However, before Sony left the Russian market in the spring of 2022, a source who previously worked for the company notes, these shortcomings were eliminated right in front of users.
Telecom Daily CEO Denis Kuskov explained the increase in repair time by the fact that earlier the ASC had a stock of parts for PS, but now the service is forced to order the necessary spare part from abroad for a specific case.
March 10, 2022 Sony announced about the suspension of activities in Russia against the backdrop of the start of a special operation in Ukraine. The restrictions affected the supply of PlayStation consoles and the operation of the PS Store in the country. In May 2022, the Ministry of Industry and Trade included the prefix in the list for parallel imports.
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