Men remembered the opportunity to return money for a bouquet by March 8
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The flower fever, the first wave of which occurred on February 14, was gaining momentum by March 8 – queues were forming at flower shops, and delivery services were unable to cope with orders. Those who forgot or didn’t have time are offered to buy flowers literally on the way – while stuck in traffic jams. In the meantime, gift buyers are reminded: flowers are the same product, which means they can be replaced or demand a refund if the product turns out to be of poor quality.
“The flowers will last 5 days! Or we’ll replace the bouquet!” – promised on the main page of the website of the popular flower delivery service. The proposal is not without meaning, because flowers are not a cheap product: for a beautiful, laconic composition you will have to pay at least 2,500–3,000 rubles. A spectacular bouquet of 151 roses today costs from 25 to 37 thousand rubles, depending on the variety. Well, 101 tulips (gentle and spring-like!) can be ordered for 20 thousand.
On the eve of March 8, the media quoted the words of State Duma deputy Alexei Govyrin, who reminded men: they say, the buyer has the right to return the money spent on a bouquet even in the absence of a receipt, if the flowers froze while the courier was delivering them, if they turned out to be stale or withered the next day.
“During an emergency, sellers should not forget about checks, the inadmissibility of shortchanging buyers and the risks of the bouquet quickly withering, for which the buyer can demand the money back – and rightly so. The same applies to online orders for flowers,” explains the deputy. However, he did not come up with this personally – just remember Art. 18 of the Federal Law “On the Protection of Consumer Rights”, which regulates the rules for returning money for low-quality goods.
At this time of year, the problem is especially urgent: March 8 is often a frosty day, and a few minutes are enough to destroy flowers – provided that they are carried along the street. If the buyer does this, then, unfortunately, “he is a fool,” but if the courier does this, then he can file a claim.
The practical implementation of this right, of course, raises many questions. Still, in 99% of cases flowers are bought as a gift, and not for themselves. So, will someone really give a bouquet along with a check? Or he will ask the girl to write down the details: they say, keep in mind, dear, I bought a bouquet of “Morning Dawn” for you for 5990 rubles in such and such a company, if it fades, do not hesitate to call and demand a replacement? It all seems to sound as implausible as possible.
Well, if we are not talking about courier delivery, but about flowers bought and brought personally, the situation looks completely comical: who would run, waving a limp bouquet, to that same flower stall near the metro and demand a refund? And what will be left of the bouquet after such a run?
Rather, this opportunity will be useful to those who buy flowers in bulk and for future use – for example, to decorate a room before some event. Then, of course, you can make a scandal: why did the roses wilt already the next morning?
In Moscow, there is still a very extreme way of selling flowers – right on the roadways and streets. This occupation is of the same kind as any other trade on the road: it is dangerous and strongly smacks of crime. Road flower workers go out to fish seasonally – around March 8, then during the season of lilies of the valley (however, law enforcement raids had an effect here; most sellers of Red Book primroses have stopped selling). They sell ordinary tulips in traffic jams and, less often, mimosas – the most popular product in March.
The business model is simple: bouquets of tulips are bought from a wholesaler, or even just in a hypermarket – there are flowers in buckets and cost (at the beginning of March 2024) around 500 rubles for five tulips. It can be cheaper, but the flowers look dead, so let’s take this psychological mark as a guide. And the price of a bouquet in a traffic jam, according to surveyed drivers, is no less than 1,000 rubles.
“The people are the same ones who sell ice cream in the summer, and before, even on Halloween, they sold devil’s horns,” says Irina, she gets to work through the center of Moscow. “And the persistence is simply amazing: they usually don’t bother me when I’m driving, but if I’m sitting next to my husband, they just attack me.” They attack the psyche: do you want to give flowers to your companion? No? How not?!
Refusal costs considerable effort, says MK’s interlocutor: even with the windows closed (and when most Moscow cars got air conditioning, the windows began to be closed even in hot weather) it is difficult to escape from the traders knocking on the windows and even the fenders of the car.
“Their impact is verified, the car does not suffer any damage, this is information based on studying the cars of our clients,” says Viktor Pastyrev, an accident commissioner of one of the insurance companies. “Nevertheless, it gets on the nerves of many people very much.” But getting out of the car and starting a conflict is a losing strategy; they are ready for swearing and a fight.”
A new thing in this business is selling flowers from electric mopeds and scooters: as small business development consultant Mikhail Lopatin told MK, you can earn up to 50 thousand rubles from this in a few days. At the same time, as the expert assures, from the point of view of relations with crime, this is quite safe, in contrast to the “pedestrian” sale of flowers in traffic jams. True, for such a fishery to be legal, you will need to open an individual entrepreneur – even in self-employment mode, resale is illegal.
Newspaper headline:
And in the morning they withered…
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