Durov announced the launch of business accounts on Telegram – Kommersant
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Telegram users will be able to create business accounts, told creator of the messenger Pavel Durov. Business accounts will allow you to specify your location, work schedule, send automated messages, and create response templates.
Business profiles can be created in the Telegram Business section. Creating business accounts will be free. “Users can now convert their personal Telegram accounts into business accounts. As a result, they will be able to add their location and opening hours, organize chats with colored tags, use automatic greeting or inability to reply messages and templates for quick responses,” wrote Pavel Durov.
According to Pavel Durov, one of the functions of Telegram Business will “revolutionize” the interaction of users with chatbots. In particular, in business accounts it will be possible to turn the chatbot into “invisible secretaries”. As the creator of Telegram noted, thanks to artificial intelligence, customer service automation will reach a new level.
A week ago Pavel Durov announced another important change in the work of the messenger. Now owners of Telegram channels can receive up to 50% of the income from advertising in the channels. The feature is available in 100 countries. The transfer of funds for advertising will go through the TON blockchain. The TON Wallet cryptocurrency wallet is available in the messenger interface. It can store Bitcoin, stablecoin Tether USD and Toncoin.
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