artificial intelligence technologies are being introduced into the public sector of OECD countries, but this is happening unevenly
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Artificial intelligence (AI) technologies are being introduced into the public sector of the OECD countries, but this is happening unevenly, according to the report published by the organization “Government at a Glance 2023”. A survey of 30 OECD countries found that in 2022, 23 of them (77%) had at least one AI project in key categories such as internal governance processes, public service delivery, and public policy improvement. At the same time, 10 out of 30 countries had similar projects in all these three areas.
Most often, AI projects are needed by governments to improve internal processes in the public sector (for example, to increase their efficiency) and to proactively deliver public services – more than two-thirds (22) of the OECD countries analyzed have projects in these categories. Only 11 governments have used AI in their public policy development processes (for example, in Estonia for environmental decision-making).
OECD experts note the importance of harmonizing ethical values and algorithm management principles when using AI in the public sector – now there are significant differences in the approaches of countries to these issues. Thus, more than half (16 out of 30) of the states rely on formal requirements (laws or other legal acts), 12 countries rely on political initiatives (declared standards or principles), and two countries (Latvia and Lithuania) do not use any instruments at all.
As previously reported, the ranking of countries in the index of readiness of governments in 2022 to implement AI in the field of public services (it is compiled by the British consulting company Oxford Insights), was headed by the United States, Singapore and the United Kingdom. In total, 181 countries participated in the rating, Russia took 40th place in it. This index is calculated on the basis of 39 indicators on 10 parameters that characterize three components: the capacity of the government, the technology sector, and the availability of data and infrastructure. It should be noted that in the analytical report “Ethics and Digit” of the Russian Center for Training Leaders and Digital Transformation Teams of the Higher School of Economics, RANEPA, it was indicated that artificial intelligence technologies are most quickly implemented in the public administration of countries with high trust in social institutions.
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