Gallup believes poor management has reduced the motivation and engagement of employees around the world
[ad_1]
Research firm Gallup has published its annual State of the Global Workplace report on trends and sentiment in the global labor market. As the economy gradually recovers and jobs increase, the level of employee engagement and engagement has returned to pre-pandemic levels. At the same time, researchers record a high level of loss of motivation and involvement of employees in the work process due to poor management and lack of growth prospects.
Gallup’s annual global surveyState of the Global Workplace» is dedicated to studying the mood among employees around the world, the level of their involvement in the work process or, on the contrary, the loss of motivation, the level of stress in the workplace and finding out the reasons for what is happening.
For the current report, a total of 122.4 thousand people around the world were interviewed. In total, since 2009, when Gallup began publishing such a study, 2.2 million people have been interviewed.
The global share of employees experiencing a sufficient level of motivation and involvement in the work process at the end of last year was 23%, not only recovering from the decline to 20% during the pandemic, but also surpassing the pre-pandemic level (22%). The researchers note that the main growth driver was the positive dynamics in South Asia (+ 7%), including India. In terms of employee engagement, South Asia ranks first in the world with 33%. In second place are North and South America (31%), in third place is the post-Soviet Eurasia region (27%) – Russia and other former Soviet republics, except for the Baltic countries.
Despite the increase in the level of involvement and motivation, the first place by a wide margin (59%) is occupied by employees with a low level of involvement in the work process due to burnout, stress or disinterest. “Such employees may be physically or remotely present at the workplace, but they don’t know what they are doing or why it matters. They also don’t have supportive ties to their co-workers, bosses, or organization,” explains Gallup’s phenomenon. quiet quitting (“silent dismissal”). Often such employees are so unmotivated by their current work that they are already starting search a new place for themselves, but have not yet decided or cannot change it. All this negatively affects the productivity and economic efficiency of the enterprise. Together with the third group of employees who actively express their dissatisfaction (18%), this leads to huge losses for the economy as a whole.
Gallup estimates that low employee engagement costs the global economy $8.8 trillion annually, or about 9% of global GDP.
Gallup divided the reasons for low engagement into three groups. The most common factor (41% of responses) was the “culture of behavior and management.” Among the responses included in this group were: “I would like managers to be closer to employees and behave more openly”, “It is necessary to give people more autonomy in actions, encouraging their creativity”, “I would like to learn more new things”. in the workflow, but my work is monotonous”, “I would like more respect for myself”, “It is necessary to set clearer and more understandable goals in the work”.
In second place (28%) are the reasons associated with low wages, compensations, benefits, food, etc. In third place are the reasons for the psychophysical state (16%) – excessive or too frequent overtime, the desire to work more from home, dissatisfaction with too short lunch breaks, lack of medical care in the workplace, etc. “Bad management leads not only to the loss of customers and profits, but also to a poor standard of living,” the Gallup report notes. “If a person does not have an interest in work , he is likely to have less interest in everyday life as well.”
Gallup researchers also note that by the end of 2022, a record high level of stress at work remained at 44% worldwide. Back in 2019, it was 38%, but during the pandemic it began to grow and reached its current level in 2021. “Many factors affect stress levels in the workplace, but Gallup found that managers have the biggest impact on the level of stress their employees experience, and this in turn influences stress levels in everyday life,” the report says.
One of the consequences of this situation is a rather large proportion of employees who are in search of a better job – 51%. Higher pay is the most common response of such employees, however, in the top three there are also such reasons as the desire to improve their psychophysical condition, find new prospects for professional growth and personal development. “What can leaders do right now to save the world? Gallup found one obvious answer: change how you manage people,” said John Clifton, CEO of Gallup.
[ad_2]
Source link
