Forbes announced the write-off of funds from the accounts of Russian clients of the Turkish Denizbank

Clients of Turkish Denizbank faced debiting of funds from their accounts, reported Forbes two clients of a credit institution. According to them, in the mobile application, the debit is explained by the “account management fee.” In some cases, all funds were debited from the account.

On average, the accounts of affected Russian-speaking clients, Forbes writes, contained amounts of up to 2,000 liras (about 7,000 rubles). An unnamed businessman who helps Russians open Turkish bank accounts told the publication that he had received three calls from clients in connection with debiting funds. In two cases, the money was returned after contacting the bank.

According to a Forbes source, Denizbank explained this operation by updating the application, which had technical problems. According to Forbes interlocutor, no more than 5% of Russian clients faced with the write-off of funds.

In November 2022, Denizbank changed the rules for using the account for Russian clients. The minimum amount of funds when opening an account has increased to $5,000 instead of the previous $540. SWIFT transfers became available only from $10,000.

Lusine Balasyan