Aeroflot introduced compensation for flight delays with loyalty program miles
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Starting today, October 2, Aeroflot (MOEX: AFLT) will compensate for flight delays with miles from the Aeroflot Bonus loyalty program. As specified press servicemiles will be credited in case of flight delay due to the fault of the airline.
If a flight is delayed from 2 to 4 hours, Aeroflot will credit 2 thousand miles, from 4 to 8 hours – 3 thousand miles, from 8 hours – 4 thousand miles.
“If the member number is included in the booking, miles will be credited automatically. In other cases, passengers who are entitled to compensation must register in the Aeroflot Bonus program and, no later than 30 days from the date of delay, send an online request through the feedback form with the subject “Flight Delay,” the airline reported.
Aeroflot CEO Sergei Alexandrovsky said in August that the new rules of the loyalty program will apply to all airlines included in the Aeroflot group – carriers Rossiya and Pobeda.
Read more in the Kommersant FM article. “Miles will be added to compensation”.
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