Sberbank: Russia bypasses developing countries in terms of digital maturity in the financial sector

The level of digital literacy and digital maturity of Russians in the financial sector is higher than in other developing countries. This was stated by Dmitry Trofimov, Managing Director of the Corporate Business Development Department of Sberbank, at conferences “Industrial transition: restructuring of the economy”, which is carried out by the publishing house “Kommersant”.

“If we take the financial sector, then our culture of using digital payment methods is much higher than in the most developed countries. We were one of the first to start using the phone for payment on a massive scale, we were the number 1 country in international payment systems. We have a fairly developed level of digital literacy and digital maturity, and there is something to build on,” he said.

Mr. Trofimov shared Sberbank’s experience in the digitalization of Russian industry. According to him, the organizational, digital and technological maturity of enterprises still leaves much to be desired: “Of course, each sub-sector has its own leaders, but if you take a cut, then, in principle, the maturity is not very high.”

“The company itself must mature, we must improve this culture in the country,” the manager continued. “Help from the state: end-to-end metrics so that companies can focus on something and look at benchmarks within the industry, the share of artificial intelligence in processes, production efficiency” . The situation is not hopeless if the existing potential is used, he concluded.