Couriers will be prescribed special rules – Kommersant FM

Couriers will be prescribed special rules – Kommersant FM

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In Moscow they want to count couriers. Moscow authorities, together with the largest participants in the retail market, are discussing regulation of the industry. A meeting of representatives of the Department of Transport, the Center for Traffic Management and Business at the end of January was devoted to this topic, RBC writes. Possible measures include placing ID numbers on couriers’ bags and uniforms and tracking their movements with city cameras. The authorities also consider it necessary to conduct tests on knowledge of safe driving rules.

According to media reports, representatives of the largest delivery services were involved in the development of measures: Yandex Food, Ozon fresh, SberMarket, X5 Group, Samokat and others. The Vkusville network reported that some documents are already being developed. Changes in the work of couriers can lead to a shortage of personnel in large companies, notes Roman Kapustin, co-founder of the Orange Express cafe chain:

“If this complicates the process of applying for a job, then perhaps they will begin to have a shortage of personnel, an outflow of employees from large organizations to the segment of small entrepreneurs. Where there will be no such requirements, because couriers often work without higher education, for the most part these are people who come from neighboring countries. How will they register, undergo these tests or anything else?

Everything that is stored somewhere on the network or on servers can still be stolen and resold. We still don’t have enough personnel, and if it becomes even more difficult to find a job, then most likely there will be an even greater shortage. Perhaps there will be some workarounds, some accounts will simply be resold.”

The press service of the Department of Transport noted that the share of courier deliveries in the city using personal mobility means for couriers is growing. The authorities are proposing to introduce the same restrictions for them as for rented scooters: compliance with parking rules, a built-in speed limiter of up to 25 km/h and transmission of trip telematics, allowing you to slow down in slow zones.

There is no point in changing traffic rules specifically for delivery work, says Sergei Kanaev, director of the National Public Safety Center: “At the moment, there is no particular problem with couriers. But to use personal mobility devices, it is necessary that they at least know the rules of the road. If we talk about the general trend, then it is reasonable that people know at least the theoretical part of the traffic rules.

We are not talking about any tightening, it’s just that everyone who travels on such vehicles should do it. The question is how to do this? That is, couriers can say that they travel on foot or by car. And how to check what is not on electric bicycles or electric scooters? Moreover, it is difficult to track their speed. If the Department of Transportation has a solution, then in this paradigm it all makes perfect sense.

Is it worth creating separate clauses in the traffic rules for couriers? This is not practical. It makes sense to make exactly the same rules for couriers as for all other road users, and, in particular, for SIM owners. This would be absolutely correct.

I would go with some general rules and standards when changing, because as soon as we bring out a separate group, others have the feeling that they have more advantages. But this does not solve the general problem; the traffic rules do not work. I think that the Department of Transport is not going to make any changes to the traffic rules. They solve their problem at the expense of administrative resources and simply require that all their couriers have, say, some kind of identification.”

In addition to regulating the work of darkstore couriers, there are many problems in the B2B delivery market that have not yet been addressed, notes Alexander Timofeev, executive director of the logistics company Pony Express: “There must be a dialogue between the city and courier services. For example, traffic rules have changed; dedicated lanes make it very difficult for any courier service, including automobile ones. And this is an issue not only for Moscow; it is advisable to solve it at the federal level. Because the law “On Postal Communications” regulates only the activities of postal operators. And there is a separate law “On transport forwarding”, and courier delivery is located in some border zone and clearly does not relate to one action of the law or the other.

The Department of Transport bypassed the regular service, and here it concentrated on dark stores, let’s call it that, and the couriers who serve it, without noticing another part of the industry – delivery, which has been operating for more than 30 years in the Russian market for B2B. And there are many issues there from the point of view of interaction, for example, the placement of sorting warehouses, courier bases, it also remains relevant. Where should we park our vehicles? How do we park it during delivery in paid parking lots?”

Since March 2023, amendments to the traffic rules have been in effect, according to which the maximum speed of movement on personal mobility devices should be no more than 25 km/h, and their weight should be a maximum of 35 kg. When moving on sidewalks, pedestrians were assigned priority over SIM drivers. Now these rules are regulated by special road signs.


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Dennis Bespalov

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