They gave a plaintive button – Newspaper Kommersant No. 14 (7459) of 01/26/2023

The White House plans to introduce a pre-trial appeal procedure for violations of state permits in 2023 as part of an experiment to streamline and automate this process. The application of this mechanism will accompany the process of transferring new types of permits to the public services portal. Now 233 types of permits are available on it, including 49 licenses, by the end of the year it is planned to withdraw another 181 types, having completed the digitalization of licensing and permitting activities. Business savings from the implementation of this project, according to the Ministry of Economy, in 2022 exceeded 70 billion rubles.

As Deputy Prime Minister, head of the government apparatus Dmitry Grigorenko said yesterday at a meeting with departments, in 2023 the White House, on behalf of President Vladimir Putin, will expand the use of pre-trial appeals against decisions of state bodies – it will be extended to procedures for issuing permits to businesses. Online appeal is already used in control and supervisory activities – a service has been launched at the State Services where an entrepreneur can file a complaint. “This is transparent, because through the portal of public services, “figure”, all this is visible in the information system: from the reasons for the appeal to the timing of the consideration of each complaint and the result. This transparency creates a completely different level of trust in what we are doing,” the official said, adding that although the standard for considering a complaint is 20 days, the actual time is 10, and there are “almost single” cases when, after a pre-trial appeal, someone goes to court.

The introduction of pre-trial appeal in 2023 will be combined with the process of bringing new procedures for obtaining permits to the public services portal. Now the state requires obtaining 54 types of licenses and more than 500 types of permits for conducting certain types of business, since the beginning of 2023, 233 types of them are available at the State Services (including 49 licenses – 5 have been canceled or left “on paper” due to rarity). The plans of the White House for 2023 include the digitalization of another 181 types of popular types of permits. After that, the project for the digitalization of licensing and permitting activities will be completed (for more details, see “Kommersant” dated January 20). Exceptions for translation, according to Dmitry Grigorenko, will remain several dozen types of documents in the field of law enforcement and defense. “A little later we will look at it, there are certain nuances,” he explained. In addition, about 20 permits were not included in the list, which are applied for several dozen times a year. “It is not economically feasible to bring them to the public services portal,” said the White House chief of staff.

The digitalization of licensing activities began in August 2021 after the success of the authorities and business in the reform of control and supervision. Optimization of the procedure for obtaining licenses and permits and their transfer to electronic form allowed to reduce the number of required documents and the time for consideration of applications by about half. Mr. Grigorenko referred to the estimate of the Ministry of Economy – the savings from the implementation of the project in 2022 alone amounted to more than 70 billion rubles. “And this is only based on the fact that we actually did part of the work,” he added.

The withdrawal of permits for the portal, however, does not mean that all entrepreneurs will apply for the service in digital form, the Deputy Prime Minister noted. There are already “digitized” permits, up to 70% of requests for which are still going on the old fashioned way, but the White House intends to first understand what this is connected with. “We separately analyze the causal relationship. Everything is different there, this does not mean that it is bad,” said Dmitry Grigorenko, while “digital” complaints will also become a source of data on what problems or reasons for maintaining paper circulation in each case.

Venera Petrova